Frequently Asked Questions

All our products are manufactured by us in South Africa. We use only the best quality materials and have consulted professionals to implement the best designs.

We supply both wholesale and retail clients. If you would like to wholesale our products please call or email us at sales@superscrubs.co.za for further information.

Normal orders without customization are delivered in 1-4 working days after being processed.
Embroidery lead time is approximately 5 working days from the day after the order is placed and thereafter the order will take 1-4 working days to be delivered via courier.
Alterations to make pants cuffed lead time is approximately 10 working days from the day after the order is placed and thereafter the order will take 1-4 working days to be delivered via courier.
The above is not an exact time frame but rather an indication.
Collection is offered free of charge at our premises in Johannesburg. Please contact us to arrange a suitable time.
Courier/Postnet is the preferred option and offered at R99 for orders under R2500 and are free for orders over R2500. You may view our full delivery terms.

We offer multiple payment methods which are guaranteed secure. You can make a direct deposit into our account (Please use your order number and name as a reference). Our banking details can be found on the top of your order confirmation. Orders will only be processed once payment has cleared. Preferably you may checkout using Paygate and PayFast, instant EFT or Credit Card.

Embroidery and customization is available at an additional cost. If you would like to add it to your product please select the appropriate options when selecting your product. Embroidery of 3 lines is offered at an additional cost. Alterations to make pants cuffed is offered at an additional cost. Please note that no returns/refunds will be allowed on any items which have any customizations.

We do offer logos. There is a minimum quantity required for logos. Please email us for more information, sales@superscrubs.co.za

The prestige range is a well crafted, lightweight material that has a quick dry feature. It is very comfortable, has a soft feel and is breathable. A durable scrub with little to no ironing required. With exclusive stitch work on the pockets of the scrub top. A new feat and innovation in scrub history!

The Classic Range is a well crafted scrub. Made from tough, durable material. This scrub has a wash and wear feature, so no need to iron. Just wash and wear. A very durable scrub. The pioneer scrub for us and the most popular scrub out there in the market!

Orders that have embroidery/branding/customisation are not eligible for an exchange, return or refund.
We offer a 7 day exchange period in certain instances.
The product will be exchanged at the expense of the buyer and must be in the new condition that the product was received in. Once we receive the product we will gladly make the exchange.
Please see our full terms and conditions for more information.